fireflies.ai Reviews
fireflies.ai Customer Reviews (11)
- Most recent
- Oldest
fireflies.ai Customer’s Q&A
fireflies.ai Features and Benefits
Fireflies.ai is a powerful tool designed to enhance productivity and collaboration during meetings. Here are some of its key features and benefits:
- Automated Meeting Notes: Fireflies.ai can transcribe, summarize, and analyze voice conversations, providing automatic meeting notes, action items, and transcripts.
- Compatibility: It works across various platforms like Google Meet, Teams, Zoom, and more. Users can easily invite Fireflies.ai Notetaker to meetings on their calendar.
- AI-Powered Search: This feature allows users to review a 1-hour meeting in just 5 minutes. Users can filter and listen to key topics discussed in their meetings.
- Collaboration Tools: Users can add comments, pins, and reactions to specific parts of conversations. They can also share meeting notes to their favorite collaboration apps like Slack, Notion, Asana, and more.
- Conversation Intelligence: This feature allows users to track speaker talk time, sentiment, monologues, and other key metrics to coach teammates.
- Workflow Automation: Fireflies.ai can fill out your CRM, create tasks with voice commands, and share meeting recaps to Slack, Notion, Google Docs, and other collaboration apps.
- Knowledge Base: Fireflies.ai creates a self-updating knowledge base from all your voice conversations. It allows users to organize meeting recaps by department and set custom privacy controls.
These features make Fireflies.ai a comprehensive solution for managing and optimizing meetings, enhancing team collaboration, and improving productivity. It's a tool built for every knowledge worker across your team.
fireflies.ai Pricing
Fireflies.ai offers several pricing plans to cater to different needs:
- Free Plan: This is for individuals starting out. It offers unlimited transcription with limited AI summaries and 800 minutes of storage per seat.
- Pro Plan: Priced at $10 per seat/month (billed annually), this plan is for individuals and small teams. It offers unlimited transcription, unlimited AI summaries, and 8,000 minutes of storage per seat.
- Business Plan: Priced at $19 per seat/month (billed annually), this plan is for fast-growing businesses. It offers unlimited transcription, unlimited AI summaries, and unlimited storage.
- Enterprise Plan: This plan is for large scale enterprises. It offers unlimited transcription, unlimited AI summaries, and unlimited storage. The pricing for this plan is customizable.
Each plan offers a different set of features, allowing users to choose the one that best fits their needs.
Payment Method
Fireflies.ai offers a straightforward payment method for its users. To upgrade the subscription, users can navigate to Settings > Billing, select Upgrade, choose a desired plan, enter the number of seats, provide the card details, and click Upgrade. After the payment, the updated plan can be viewed in Settings > Billings.
For AI Credits, users can open any meeting within the Fireflies Notebook, click on AskFred, click on Get AI Credits, select the AI Credits and click Subscribe. The amount to be billed will also be visible. After successful payment, the AI Credits balance can be viewed on the Billing page.
In case of downgrading the subscription, users can navigate to Settings > Billing, click the three dots and select Edit subscription, select Downgrade to Pro, and click Save changes. The billing for the Pro plan will be applied on the next billing cycle.
For viewing invoices and bills, users can go to Settings > Billing and view current invoice details for Fireflies and AI Credit subscriptions, including the next billing date. They can also download the current month's invoices and see upcoming invoices.
Please note that all these actions are performed within the Fireflies.ai platform and require a valid credit or debit card.
fireflies.ai FAQs
fireflies.ai Alternatives
Here are the top 10 alternatives to Fireflies.ai:
- Fathom: This app provides most of its facilities free for personal use.
- Otter.ai: Offers automated meeting notes, selective question answers, and keyword identification.
- Sembly: Transcribes meetings in over 35 languages, supports uploaded files for transcription, and provides keyword search.
- Laxis
- Gong
- Avoma
- Grain
- MeetGeek.ai
- Notta
- Timz Flowers
Each of these alternatives offers unique features and benefits, making them worth considering for different use cases.
How To Open A fireflies.ai Account?
To open an account in Fireflies.ai, follow these steps:
- Visit the Fireflies website and click Get started for free.
- This will take you to the login page.
- Create a Fireflies account using your Google or Outlook email id.
- Sign in to Fireflies using a Google account.
- Allow Fireflies to access the calendar connected to your Google account.
- This takes you to the Setup page where you can choose a preferred meeting setting.
- By default, Fireflies joins all calendar meetings via web conference and sends recaps to participants.
- To change this behavior, select a Preferred meeting setting and click Continue.
- Next, enter the email ids of coworkers and click Invite.
- If you'd like to try the Fireflies Business plan for free for 7 days, you can optionally click Start Free Trial.
- To skip the free trial, click the close (X) button in the top-right corner.
- This takes you to the Fireflies dashboard where you can manage all your meetings.
Please note that all these actions are performed within the Fireflies.ai platform and require a valid credit or debit card.
fireflies.ai Return Policy?
Fireflies.ai has a clear policy for managing subscriptions, billing, and refunds. Here are the key points:
- Cancel Fireflies Subscription: Users can cancel their subscription from any paid tier (Enterprise, Business, Pro) to the Free tier.
- Cancel AI Credits Subscriptions: Users can cancel their AI Credits subscription.
- Delete Fireflies Account: Users can delete their Fireflies account permanently.
- Refund Policy: Fireflies.ai has a refund policy for monthly and annual plans. The refund processing time, refund amount calculation, and how to initiate a refund are clearly mentioned.
- Billing: Users can manage upgrades, downgrades, pause AI Credit upgrades, and view invoices.
Please note that all these actions are performed within the Fireflies.ai platform.